This happens occasionally and is usually caused by the installation programme not being able to register the table data entry component correctly. Please:
- Make sure you are logged on as an administrator
- Click on the Windows Start button
- Select Run
- Type in:
regsvr32.exe VCF132.OCX - Click OK
If you get the message "DllRegisterServer in VCF132.OCX succeeded", everything should be working.
If you get a different message or Elevate is still not working, the installation programme download has been corrupted, or there is another version of VCF132.OCX on your computer that is incompatible with Elevate.
To resolve either of these potential problems:
- Remove Elevate completely (using Add/Remove Programmes in the Control Panel)
- Use the Windows search function (Start button, then select Search) to find all copies of VCF132.OCX on your computer
- Rename any you find to
old_VCF132.OCX - Download the software again, and re-install
This should now have resolved the problem. If another application you use needs the file we have renamed to old_VCF132.OCX, please contact Technical Support. At the time of writing, we are not aware of any subsequent conflicts that arise by using Elevate's version of VCF132.OCX.
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